Nato CNC VOF
Warranty conditions: 3 years
1. Warranty period
The warranty is valid for 36 months (3 years) from the date of purchase of the product.
2. Activation of the warranty
For warranty activation, the customer must provide the following information within 30 days of purchase:
– Name and contact information (e-mail address, phone number, address).
– Product number/serial number.
– The date of purchase and a copy of the purchase invoice or receipt.
– Fill out registration form and email at warranty@natocnc.com.
3. Coverage
The warranty covers:
– Manufacturing or material defects.
– Technical defects not caused by the customer.
4. Exclusions
The warranty is void if:
– The product has been misused, damaged, or repaired by unauthorized personnel.
– The customer has entered incomplete or incorrect information (see point 2).
– Damage occurred due to external factors (e.g., natural disasters, liquids).
5. Submit warranty claim
– Contact us at warranty@natocnc.com and include the serial number of the product.
– Provide a detailed description of the problem and include images if possible.
– The product can be sent or requested for inspection.
6. Data use
The data provided by the customer will be used exclusively for:
– Warranty handling.
– Communication about the product.
The data is stored securely and not disclosed to third parties unless required by law.
7. Termination of warranty
The warranty automatically expires after 3 years or earlier if:
– Customer refuses to provide required information during the warranty period.
– The product can no longer be repaired (replacement can be offered).
8. Other conditions
– The warranty is non-transferable unless otherwise stated.
– These conditions comply with local consumer legislation, such as European Directive 1999/44/EC.